Should you be dissatisfied with your purchase, we offer a full money back guarantee within 14 days of receipt, provided all items are returned in their original condition and include the original packing materials. Please contact us before mailing to explain your concerns as we cannot otherwise accept returns.

We regret that all shipping charges are non-refundable and that the customer will normally be liable for the cost of return shipping and insurance, which must be included to cover the full value of the item(s).

In the event that you receive an item that has suffered damage or breakage in transit, please contact us within three days to explain the situation, ensuring that you retain all the original packaging materials for claim purposes. We will probably ask you to return the item for validation and will endeavour to refund you the full purchase price and associated shipping costs.